English Information for St. Mary's Hospital Patients and Visitors

(as of April 15, 2024)

Interpreting

Interpreting services for our patients are available in the following languages (as of April 1, 2023):
English, Korean, Chinese, Vietnamese, Tagalog, Nepalese, Indonesian, Burmese, Thai, Portuguese, Spanish, French, Russian, Hindi, Mongolian, Persian, Cantonese, Arabian, Urdu, Lao, Sinhalese, Italian, Khmer, Bengali, German, Taiwanese, Dari, Pashto, Turkish, Tamil, Ukrainian, Malay
* Some languages require advance reservation and may not be available.

Reception

Consultation hours

8:30 to 11:30
Afternoons are generally for reservations. Emergency patients are accepted at the Community Medical Support (Tower) Building.

Days off

Sundays and public holidays
The Emergency and Critical Care Center on Floor 1 of the Community Medical Support (Tower) Building will accept patients 24 hours a day 365 days a year.

Visiting hours

Weekdays: 13:00 to 20:00
Sundays and public holidays: 10:00 to 20:00
To prevent the spread of infection, there are certain restrictions on inpatient visitors. Please ask hospital staff for details.

Letter of Referral

As a community medical support hospital, St. Mary's Hospital works in cooperation with local hospitals to provide medical care. We ask patients to visit their local hospital or clinic first, and if detailed testing or specialized treatment is deemed necessary, to receive a letter of referral before visiting St. Mary's Hospital.
If you visit without a letter of referral, you will be charged the following fee in addition to regular medical fees.
・For a first time visit: 7,700 yen (including tax)
・For a follow-up visit: 3,300 yen (including tax)
Thank you for your understanding.

Clinical Departments

Internal medicine:

Department of Diabetes & Endocrinology, Department of Respiratory Medicine, Department of Rheumatology & Connective Tissue Diseases, Department of Gastroenterology, Department of Nephrology and Dialysis, Department of Hematology, Department of Hospice Care, Department of Infectious Diseases, Department of Cardiology, Department of Convalescent Care, Department of Lifestyle Diseases

Surgery:

Department of Plastic and Reconstructive Surgery, Department of Breast Surgery, Department of Orthopedic Surgery, Department of Transplant Surgery, Department of Cardiovascular Surgery, Department of Thoracic Surgery, Department of Anesthesiology, Department of Surgery

Pediatrics:

Department of Pediatrics, Department of Pediatric Surgery, Department of Neonatology, Department of Pediatric Cardiology

Obstetrics, Gynecology and Urology:

Department of Obstetrics, Department of Gynecology, Department of Urology

Neurology and Psychiatry:

Department of Cerebrovascular Medicine, Department of Neurology, Department of Neurosurgery, Department of Psychiatry

Sensory organs:

Department of Ophthalmology, Department of Otorhinolaryngology (ENT), Department of Dermatology

Dentistry and Oral Surgery:

Department of Dentistry and Oral Surgery, Department of Pediatric Dentistry, Department of Orthodontics

Radiology:

Department of Radiology, Department of Radiotherapy, Department of Nuclear Medicine

Emergency Medicine:

Department of Emergency Medicine, Department of Critical Care

Other departments:

Department of Rehabilitation Medicine, Department of Transfusion, Department of Pathology

Access

Map:

Access:

・10 minutes from JR Kurume Sta. by taxi (JR Hakata Sta. to JR Kurume Sta. is 35 minutes by express train)
・6 minutes from Nishitetsu Kurume Sta. by taxi (Nishitetsu Kurume Sta. is 30 minutes from both Nishitetsu Fukuoka (Tenjin) Sta. and Omuta Sta. by limited express train)
・5 minutes from Nishitetsu St. Mary's Hospital (Sei Maria Byoin Mae) Station on foot
・In front of Sei Maria Hospital bus stop on the number 50 Nishitetsu bus route

Address:

422 Tsubukuhonmachi, Kurume, Fukuoka, 830-8543, Japan

Contact Us

Telephone number:

・0570-05-1224: for making/changing outpatient appointments
(Monday - Saturday excluding holidays, 2pm - 4:30pm)
・0942-35-3322: for all other inquiries
These telephone numbers are Japanese language only.

Fukuoka International Medical Support Center provides medical interpretation assistance in 21 languages over the telephone. If you call them at 092-286-9595 and say that you want to call St. Mary's Hospital in Kurume, an interpreter will make the call and translate your inquiry into Japanese.
For more information, please see:
https://imsc.pref.fukuoka.lg.jp/wp-content/uploads/2022/02/%E3%82%A2%E3%82%B8%E3%82%B5%E3%83%9D%E3%83%81%E3%83%A9%E3%82%B7-%E6%97%A5%E8%8B%B1.png

Fax number:

0942-34-3115

Watch a video about St. Mary's Hospital

Your Outpatient Visit: What to Expect

1. Intake

First, fill in the Application for Medical Treatment. While you wait, a patient ID card and medical record will be created for you at General Reception. When your name is called, pick up your ID card and medical record and go to the specified medical department (Blocks A-G or S). Refer to the maps below.
Commonly used forms such as the Application for Medical Treatment are available in English. Chinese, Vietnamese, Tagalog and Nepalese.

2. Medical Department

Proceed to the department counter and give them your Patient ID card. Fill in the medical questionnaire and wait until you are called or your number is displayed.

3. Testing

If you need to undergo testing in order to make a comprehensive evaluation/diagnosis, you will be instructed to complete the tests. Proceed to the respective testing area and return to your department when finished, handing in your information to the counter.

4. Consultation

The doctor will either make a diagnosis or request further testing. If you had tests done your doctor will explain the results and arrange a date/time for a follow-up appointment if necessary. Be sure to receive your paperwork before you leave.

5. Payment

Proceed downstairs to the Payment Reception and hand in your paperwork. The total bill for today will be calculated and you will be given a numbered slip to be used at the automatic payment machines. (On some occasions you will be asked to pay in person instead.) Wait until your number appears on the screen and pay with cash or credit card.

6. Medicine

If you were prescribed medicine you will be given a prescription from the doctor (out-of-hospital pharmacy prescription) or when you pay your bill (in-hospital pharmacy prescription). Please take your prescription to the relevant pharmacy to get your medicine.